Refund and Revision Policy

Revisions & Guidance

We stand by the precision of our engineering. If you experience any issues with the delivered G-code or during your setup, we will fully revise the files and provide expert guidance to ensure your machine runs smoothly. We are committed to working with you until your project is successfully completed.

Payment & Refunds

Your success is our priority. We only consider a transaction finalized once the G-code files have successfully machined your required design. If there is an unresolvable issue with our code file and you do not achieve the exact results you requested, we will issue a full, no-questions-asked refund.

Terms of Service

Service Overview

Custom Slide G-Codes provides custom-engineered CNC toolpaths and CAD/CAM programming services.

User Responsibility & Safety

CNC machining inherently involves physical risks. While we rigorously engineer and simulate all G-code files for accuracy, the buyer assumes all responsibility for safely executing the files. Users must verify the toolpaths in their own machine's simulation environment, ensure proper work holding, and verify tool offsets before running physical parts. Custom Slide G-Codes is not liable for machine damage, material loss, or injury resulting from the use of our files.

Intellectual Property

The custom G-code files and designs provided are for your manufacturing use. You may use them for personal or commercial batch production, but you may not resell or redistribute the digital G-code files themselves.